Canceling an Order
We understand certain situations may arise where an order or parts off an order need to be canceled. Restock fees may apply, talk to one of our sales reps for details on your order. Contact us here at or call us at 800.359.0567 | 828.277.6601
Canceled orders may be charged a restocking fee based on the particular parts ordered. If the order has already entered the shipping process then it will be subject to these fees.
Q: Why a restocking fee? The OEMs charge us a restocking fee sending parts back to them and we must pay to ship the parts back to the OEM.
Q: How long do I have to cancel an order before I am charged the restocking fee? Once the order enters the shipping process the order is subject to restocking fees.